Cancellation and refund policy

Last updated: 20 October 2026

Every booking shows its exact cancellation rules before you pay and in your booking confirmation. The general rules are below.

How to cancel

Cancel from My Trips, or contact us at +91 96083 28193 or info@gobattuta.com with your booking ID.

Flights

• Airline cancellation and change fees apply as per the fare rules shown at booking.
• GoBattuta may charge a service fee per passenger, shown before you cancel.
• If the airline cancels or reschedules, you get a full refund or free change as per airline policy and DGCA rules.

Hotels

• Free-cancellation bookings can be cancelled at no charge until the deadline shown on the booking.
• Non-refundable rates cannot be refunded. No-shows are charged in full.

Holiday packages

• More than 15 days before departure: a cancellation charge applies, as stated on your package and booking confirmation.
• Less than 15 days before departure or no-show: no refund.
• Flight, visa and non-refundable hotel components follow their own rules. Exact terms are on each package.

Cabs

Free cancellation is available up to the time shown at booking; after that, a cancellation charge applies as shown at booking.

Refunds

• Refunds go back to the original payment method.
• We process refunds within 7 working days of receiving them from the supplier; banks may take 5 to 7 more working days.
• Convenience fees and payment gateway charges are not refundable unless the cancellation is caused by us or the supplier.