Privacy policy

Last updated: 20 October 2026

This policy explains how GoBattuta handles your personal data under the Digital Personal Data Protection Act, 2023 and other applicable Indian law.

What we collect

• Contact details: name, mobile number, email.
• Traveller details needed for bookings: names, age, gender, ID or passport details, nationality.
• Booking and payment records (payment card data is handled by our payment partner, not stored by us).
• Your GoBattuta account: profile details, saved travellers and wishlist. If you sign in with Google, we receive your name, email and profile photo from Google, and nothing else.
• Device and usage data such as pages visited, searches and approximate location, collected with cookies.

Why we use it

• To make, manage and support your bookings, and send tickets, vouchers and updates by email, SMS or WhatsApp.
• To prevent fraud and meet legal, tax and regulatory duties.
• To improve our services and, with your consent, send offers. You can opt out of marketing anytime.

Who we share it with

Only with those who need it to deliver your trip or run our service: airlines, hotels and other suppliers, payment partners, communication and hosting providers, and government authorities where required by law. We do not sell your data.

How long we keep it

For as long as needed for your bookings and for the period required by tax and other laws, after which it is deleted or anonymised.

Your rights

You can see and correct your account details on the My account page, and delete your account there at any time. You can also ask to access, correct or erase your data, withdraw consent, or nominate someone to act for you, by writing to info@gobattuta.com.

Security

We use encryption in transit, access controls and trusted providers to protect your data.

Grievance officer

info@gobattuta.com, +91 96083 28193.